Our CENTRE INFO

At Pacific Fair, we offer a range of customer services to help make your shopping trips more enjoyable. Before you visit us next, browse all of our ‘little extras’ below, and if you’ve still got queries, check out our Frequently Asked Questions. 

The following facilities are designed to add to your shopping experience at Pacific Fair Shopping Centre. The Customer Service team members are happy to assist you in all aspects of your visit to the centre, and can be contacted during business hours on 07 5581 5100. The Customer Service Desks are located at the following locations: Arcade - Level 1, opposite Jacqui E and Village Green - Outdoors, near the Play Park.

Customer SERVICES

  • Let the ones you love choose their perfect gift with a Pacific Fair gift voucher, valid at over 280 stores, including Myer.


    Available from the Arcade Customer Service Desk.

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  • A qualified Justice of the Peace is in attendance at Pacific Fair Monday to Friday 11am to 1pm and Saturday 10am to 12pm, located on the Upper level Arcade, outside Rebel Sport.


     

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  • The following medical services are available at Pacific Fair Shopping Centre:


    Queensland Medical Centre


    Gold Coast Women's Health Clinic


    Dentist


    MBF


    Medicare


    Medibank Private

     

  • Pacific Fair has 5,500 parking spaces (more than 3,000 are undercover) with designated Disabled and Parent with Prams parking spaces. The centre can be conveniently accessed from the Gold Coast Highway, Hooker Boulevard and Sunshine Boulevard.

  • People with disabilities are well catered for with disability parking, wheelchair access ramps and disabled toilets. Disabled toilets are located at the Bus Interchange, Westside, as well as in the Upper and Lower Arcade.

  • Don't know where to start with this season’s new looks? Bypass the confusion with the help of an industry expert, and book a personal styling session with Pacific Fair's in-house Fashion Stylist Kimberly Gardner. /book your private session with Kimberly today!

  • Telstra Blue Phone public access telephones are located at the Bus Interchange, Westside, Upper and Lower Arcade and near the Children's Play Park.

  • A fully equipped Parent's Room is located Lower Arcade. Our well equipped Parent's Room provides a clean, comfortable and convenient space and provides the following services: microwave, change tables, secure children's play area and quiet feeding areas.

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  • Internet access is available at our internet kiosk outlets Internet Express and Hi-Speed Internet. Charges apply.

  • If you require the use of a complimentary wheelchair, motorised scooter or pram, let us help you.

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  • The centre is centrally located in the heart of the Gold Coast and the Broadbeach retail and accommodation precinct and features several visitor and tourism facilities to ensure that your stay is exceptional. These facilities include: Exclusive Visitor Discount Guide, money exchange, sale of tours and tickets and souvenir stores.

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Careers at PACIFIC FAIR

Looking to advance your retail career at the Gold Coast's premier shopping destination?  Check out the job opportunities available at Pacific Fair stores.
/ see all job listings here

Frequently asked QUESTIONS

To make life a little easier we’ve listed just a few frequently asked questions.  If you need any further assistance please email us at pacificfair@amp.com.au
/ see all frequently asked questions here